How to Set Up a POS Printer

How to Set Up a POS Printer

These instructions are provided as general guidelines for installing a POS receipt printer. The actual steps for your device might happen in a slightly different order, include additional or fewer steps, or vary in other ways. Consult the installation instructions provided by the device manufacturer for details.

Connecting the POS Printer to your Computer

Step 1. Unpack the receipt printer from its packaging and make sure all the parts are there.
In addition to the printer, these parts might include a power cable or AC adapter; a USB, serial, or parallel cable for connecting the printer to the computer; a roll of printer paper; and an installation CD-ROM.
Note: If the USB, serial, or parallel cable is not included, be sure to obtain the exact cable recommended by the manufacturer.

Step 2. Connect one end of the USB, serial, or parallel cable to an available port on the computer.

Step 3. If necessary, connect the other end of the cable to the back of the printer.

Step 4. If necessary, connect the power cable or AC adapter to the back of the printer.

Note: A USB receipt printer might not have a separate power cable; instead, it takes its power from the computer via the USB port.

Step 5. Plug the other end of the power cable or AC adapter into an electrical outlet.

Step 6. If Windows detects the new hardware, follow the on-screen instructions only if the printer is a Windows printer.

Note: If you go through the Windows hardware setup process and an error is detected, contact the device manufacturer for assistance before continuing with the installation.

Step 7. Install the driver for the printer. Note: Make sure you are using a device driver that is compatible with your current operating system.

Step 8. Test the device. Open Notepad and type some text. On the File menu, click Print, select the receipt printer in the Select Printer box, and then click Print. If the text file prints on the receipt printer, the device is working.

If the device is not working, STOP HERE. Make sure the device is connected properly and plugged into an electrical outlet. If you still cannot get it to work, contact the manufacturer.


Configuring the device in Shell 

Click on a B2B Soft Shell icon on your desktop.
  • Once you are logged in, Go to Device Settings located on left panel.
  • Select to add Printer.
  • Make sure to select your printer model. 


If you do not see your printer in the list – it means that drivers were not properly installed, go back to Step 7 and install the driver for the printer.


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