How to Log in to A1 Charge Portal
Once you receive the temporary password and account email, click the URL to update the temporary password, complete profile and edit security questions.
The initial USERNAME is your Merchant number. You can change it.
After you click ‘Submit’, you will return to the reset password screen. Click ‘Close’ and log in with your username and password.
Key points to remember:
- New users must login and update their login information within 72 hours, or their ID would need to be reset in order for them to access the site.
- All pop-up blockers must be turned off in order for new users to access the website link in their set-up password/password reset emails.
- A user’s session automatically expires after being inactive for 15 minutes.
Related Articles
How to Use Authorization Log
Use Authorization Log to view a list of authorizations or non-cleared transactions. They may or may not be associated to a settled transaction depositing depending on how it was processed. Please note – filters must be applied before a report is ...
Merchant Guide: Completing Your PCI Compliance Step-by-Step (Fiserv)
This guide walks you through the steps to log in to the PCI portal, complete the compliance process, and ensure your business meets PCI standards. Follow these instructions to simplify your compliance journey. 1. Logging into the PCI Portal You’ll ...
How to Check Batch History
Use ‘Batch History’ report to search the batches from your credit/debit card acceptance, view transactions that make up each batch including sales, returns, rejects and voids. In order to access this report, go to reports > batch history. Enter the ...
Getting Started
Logging In To access Netevia HQ: Use the login credentials provided in the welcome email when your merchant account was onboarded. If you have not received the credentials, or need help retrieving them, please let our merchant support team know at ...
Authorizations Report
Understanding the Authorizations Report in Netevia HQ The Authorizations Report in Netevia HQ provides a detailed overview of all transaction authorizations processed through your merchant account. This report allows you to track approvals, declines, ...